Integrate repair and care services to your customer service

At Les Raccommodeurs, we know that sustainability and customer experience go hand in hand.
Let's work together !

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Diagnosis and quotation
[02/03]
Payments and logistics
[03/03]
Services and customer follow-up
Fashion & shoes
Decor & furniture
Children & childcare

One more step towards a circular economy

Repair, the heart of sustainability.

Team Members
Our mission

“Integrate care, repair and customization to the life cycle of every product to extend its lifespan.”

pauline
Co-founder @LesRaccommodeurs

Manage and operate your service online and in store

Start repairs. Add alteration. Optimize after-sales support.

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Our expertise

Digital
Centralize, automate, and streamline your operations
Logistics
Optimize flows through integrated logistics
Data
Enrich your product and customer data
Expertise
Benefit from our expertise to create a relevant offer

A focus on the Fashion market

Tomorrow's fashion can be repaired. And here are numbers that illustrate that. €1billion in 2024 then €1.7M in 2027 for the repair sector in France.

30%
of the fashion market will be carried out by the 3R* by 2030
*3R: reuse, repair, resell
16
regulations under discussion in France and Europe on the fashion industry's sustainability
96%
of customers want to integrate sustainability into their consumption habits

How about we start  with a Chat ?

Book a discovery call to turn your after-sales service into a key brand asset.

Customer experience, a new strategic priority for brands

An expertly managed service adds value to your brand and builds customer loyalty.

Boost in-store traffic
Engage your customer post-purchase
Create new revenue opportunities
Strengthen your CSR actions

75% of consumers say they would consider switching to a competitor after a poor experience.

Our clients say it best

Our customers thoughts.

Yannick Pecheur

Thanks for the excellent work managing our alterations and repairs. The team is ultra-responsive, efficient, and attentive to our needs. A pleasure to work with!

Emma Abrial

We use this service for alterations and repairs. Highly recommend it; it’s a real asset. The platform and support are very professional. Thank you!

A simple, effective, and quick partnership. Great initiative! I especially enjoyed this challenge. Thank you to the entire team, very friendly!

Elizabeth Senecaille

Repair is essential for customer service, but it can be a logistical headache. Les Raccommodeurs makes it simple, with such great energy! Excited to work on this project with them.

Margaux Latinne

Thanks to their expertise and training, we now manage our shoemaking services more smoothly and quickly. A real benefit for our teams and customers!